How to win an argument without losing the room
I listened to Mark Carney’s Davos address twice: once as a citizen, once as a speechwriter.
The Question You Didn’t See Coming
Sometimes the most elegant trap requires something only a human can see.
The Švejk Strategy v. Danielle Smith
When perfect compliance becomes the perfect form of resistance.
Have You Ever Demanded to Speak to a Manager?
Call me an early adopter but…
Mary Ng’s ‘mistake’ was an honest one
The real mistake? Our collective amnesia about how professional networks work.
A word about Harry
The best thing about Harry’s memoir – in a word.
The perils of putting yourself in the public eye
When does legitimate scrutiny cross into something darker?
The best kind of manners (and leaders)
Queen Elizabeth is coming to your house for tea…
When niche celebs enter the gig economy, the cleverest brands win
The latest twist in the celebrity-brand relationship.
Julie Payette and a question to consider for next time
A case study in what happens when competence doesn’t equal fit.